£6 million turnover Patisserie

The client was a second generation owner managed business that made pastry and flan cases, layer cakes and novelty biscuits for the supermarkets. The company had been in decline for eight years, and had made losses for the last five years.

Collingwood was hired as operations director to improve the effectiveness of the operations function. The project lasted four months and involved 36 billable days. During the year of the project, the company moved into profit for the first time, where it has subsequently remained.

The improvement was mainly because of:

  • Improved yields that came as a result of:
  • The implementation of shop floor metrics that tracked efficiencies and yields hourly.
  • Accurate yield statistics.
  • Improved machine efficiencies that came as a result of:
  • The identification and recruitment of a production engineer to resolve long standing equipment failure issues.
  • Improved machine monitoring.
  • Improved stock control.
  • Improved production planning.